We’re excited to introduce the new Marketing Help Center: your go-to hub for submitting, tracking, and collaborating on all marketing requests moving forward.
Why the Change?
In the past, many of you reached out to the marketing team via chat, email, or a quick call conversation. While we always appreciate the friendly interactions, we’ve outgrown the old system.
As our team and project load have expanded, we’ve created this centralized platform to help us serve you better with more clarity, transparency, and speed.
What You Can Do Here
✔️ Submit requests for everything from design and copywriting to web updates and swag orders
✔️ Select categories, types, and priorities to help us route your request to the right person
✔️ Track progress and get updates without wondering where things stand
✔️ Collaborate and comment in one organized place
Why We’re Asking You to Use It
We’ll always be happy to chat, brainstorm, or answer a quick question via email or message, but here’s why submitting a formal request is important:
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✅ Ensures nothing falls through the cracks
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✅ Helps us prioritize and assign efficiently
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✅ Keeps a record of the who, what, and when for all marketing activity
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✅ Allows for visibility across teams and stakeholders
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✅ Speeds up turnarounds with better intake information
What If You’re Not Sure Where to Start?
No problem! Just submit a quick request using the “Other” category, and we’ll guide you through the next steps. Our goal is to make this easy, helpful, and stress-free.
Let’s Do Great Work, Together
We built this Help Center with you in mind. With your support, we can keep creativity flowing, communication clear, and results strong.
Thanks for joining us in this new chapter!
🧡
—The Marketing Team